Customer Support
Retently
Retently is a B2B SAAS tool streamlining customer feedback process. It provides actionable insights, tracks satisfaction, and drives growth.
Why Connect Retently with Bliss?
- Unlock Deeper Customer Insights: Retently’s voice of the customer data, seamlessly integrated with Bliss, enriches your understanding of customer sentiments and experiences. By combining this qualitative feedback with quantitative data from other sources, you gain a comprehensive view of the customer journey, enabling data-driven decisions for improved customer satisfaction and retention.
- Enhance Product and Service Optimization: Retently’s feedback and analytics, coupled with Bliss’s unified data platform, empower you to identify areas for improvement across your offerings. Uncover pain points, prioritize feature requests, and align your roadmap with customer needs, ensuring your products and services continuously evolve to meet and exceed expectations.
- Boost Cross-Functional Collaboration: With Retently’s customer insights centralized in Bliss, teams across your organization can access and leverage this invaluable data. From product development to customer support, marketing to sales, every department gains a shared understanding of customer perspectives, fostering seamless collaboration and driving customer-centric strategies.
Getting Started
Bliss’s Retently integration is currently in private beta. Contact sales@withbliss.ai if you’re interested in trying it out.