Orb

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Why Connect Orb with Bliss?

• Unlock Powerful Insights: Ingesting your Orb data into Bliss allows you to combine it with other critical business data sources, unlocking powerful insights that span your entire operation. By unifying data from Orb’s real-time communication monitoring with metrics from tools like HubSpot, SendGrid, and Intercom, you can gain a holistic understanding of your customer journey, from initial engagement to ongoing conversations and support interactions.
• Optimize Customer Experience: With Orb’s communication data integrated into Bliss, you can better understand how customers interact with your brand across various channels. This deep contextual understanding enables you to identify pain points, optimize touchpoints, and deliver a seamless, personalized experience that keeps customers engaged and satisfied.
• Fuel AI and BI Initiatives: By consolidating your Orb data with other business data within Bliss, you create a rich, comprehensive dataset that can fuel your AI and BI initiatives. This centralized data repository empowers you to leverage advanced analytics, machine learning models, and business intelligence tools, enabling data-driven decision-making and unlocking new opportunities for growth and innovation.

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​Getting Started