Fullstory
www.fullstory.com
Fullstory is a powerful tool that provides businesses with unparalleled insights into their digital experiences. It's a comprehensive platform that captures, analyzes, and visualizes data to help companies understand, measure, and improve their online user experience. Fullstory's unique approach to data collection and analysis allows businesses to make data-driven decisions with confidence.
With Fullstory, you're not just getting a tool, you're getting a partner in your company's growth. It's designed to be user-friendly, making it accessible to both technical and non-technical team members. Fullstory's capabilities extend beyond simple data collection, offering features like session replay, heatmaps, and funnels to provide a holistic view of your customer's journey. It's not just about understanding what's happening on your website, it's about understanding why it's happening and how you can optimize for better results.
How does Fullstory work with Bliss?
Session Replay
Fullstory's Session Replay feature allows you to watch real-time recordings of user interactions. This provides a unique insight into user behavior, helping you understand their needs and preferences. It's like having a front-row seat to your user's journey, enabling you to identify and rectify any issues they may encounter.
Heatmaps
Heatmaps in Fullstory visually represent user engagement on your website. They highlight the areas where users click, scroll, and spend time the most. This data-driven approach helps you optimize your website layout and design to enhance user experience and engagement.
Funnels
Funnels in Fullstory allow you to track user progression through a series of events or steps on your website. This feature helps you identify where users drop off, enabling you to make necessary improvements to increase conversions and reduce churn.
Rage Clicks
Fullstory's Rage Clicks feature identifies instances where users repeatedly click in frustration. This feature helps you pinpoint problematic areas of your website, allowing you to improve user experience and satisfaction.
Omnisearch
Omnisearch in Fullstory is a powerful search feature that allows you to find specific user sessions based on a wide range of criteria. This feature helps you quickly locate relevant user interactions, saving you time and effort.
What Fullstory data does Bliss support?
- Sessions
Sessions entity type allows you to retrieve data about user sessions on the website. It includes information such as session duration, pages visited, and user actions.
- Events
Events entity type provides data about specific actions users have taken on the website, such as clicks, page views, and form submissions.
- Users
Users entity type gives you access to data about individual users, including their behavior, preferences, and demographic information.
- Segments
Segments entity type allows you to retrieve data about specific groups of users defined by certain criteria, such as location, device type, or behavior patterns.
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Need help with Fullstory?
Our team is here to help get you setup or answer any questions you have. Send us an email anytime at help@withbliss.ai or visit our help documentation.
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