Aircall
aircall.io
Aircall is a powerful cloud-based phone system designed for modern businesses. It's more than just a call center solution; it's a platform that empowers teams to have meaningful conversations with customers. Aircall integrates seamlessly with your favorite CRM and support tools, providing you with the data you need to make every call count. With Aircall, you can manage all your calls in one place, whether you're in the office or on the go.
Aircall is not just about making and receiving calls. It's about understanding your customers and providing them with exceptional service. With features like call recording, analytics, and automated workflows, Aircall gives you the insights you need to improve your customer interactions. Plus, with its easy setup and intuitive interface, you can get your team up and running in no time. Aircall is the smart choice for businesses that want to take their communication to the next level.
How does Aircall work with Bliss?
Cloud-Based Phone System
Aircall provides a cloud-based phone system, eliminating the need for traditional hardware. This allows businesses to set up their phone system quickly and manage it from anywhere. It's a flexible solution that scales with your business, making it perfect for companies of all sizes.
Call Distribution and Routing
With Aircall, you can easily manage call distribution and routing. This ensures that calls are directed to the right team or individual, improving efficiency and customer service. You can set up custom rules for call routing based on various factors, including time of day, caller ID, and more.
Real-Time Analytics
Aircall offers real-time analytics, providing valuable insights into your call data. This can help you understand call volume trends, team performance, and customer behavior. These insights can be used to make informed decisions and improve your business operations.
Integration Capabilities
Aircall seamlessly integrates with various business tools and applications, including CRM systems, helpdesk software, and more. This allows for efficient data synchronization and workflow automation, saving time and reducing manual tasks.
Call Recording and Transcription
Aircall allows for call recording and transcription, which can be useful for training purposes, compliance, and quality assurance. You can easily access and review call recordings and transcriptions, helping you improve your customer service and resolve disputes if necessary.
What Aircall data does Bliss support?
- Calls
This entity type allows you to retrieve data related to phone calls made and received through Aircall. It includes information such as call duration, caller ID, and call status.
- Users
This entity type provides data about the users of the Aircall system. It includes details such as user name, role, and contact information.
- Teams
This entity type gives you access to data about the teams using Aircall. It includes information such as team name, members, and associated phone numbers.
- Contacts
This entity type allows you to retrieve data about the contacts stored in Aircall. It includes details such as contact name, phone number, and associated notes.
More Customer Support Data Sources
Explore all Customer Support sources →
Delighted
delighted.com
- Data Source
- Customer Support
Dixa
dixa.com
- Data Source
- Customer Support
Freshdesk
freshworks.com/freshdesk
- Data Source
- Customer Support
Intercom
intercom.com
- Data Source
- Customer Support
Kustomer
kustomer.com
- Data Source
- Customer Support
Retently
retently.com
- Data Source
- Customer Support
Zendesk
zendesk.com
- Data Source
- Customer Support
Zenloop
zenloop.com
- Data Source
- Customer Support
Zoho Desk
zoho.com/desk
- Data Source
- Customer Support
Need help with Aircall?
Our team is here to help get you setup or answer any questions you have. Send us an email anytime at help@withbliss.ai or visit our help documentation.
Want to integrate your app?
Are you a developer that wants to integrate with Bliss?